Cullman County Water and Sanitation Departments have become aware of some water and sanitation bills being issued in error, due to the timing of credits from bills paid before and during the transition. We are working to resolve this issue and ensure your account balance is properly reflected. We have identified the customers that have been affected and will be sending out calls and/or emails in the next few days to confirm. We apologize for any inconvenience this may have caused. Any payments made at the Cullman Electric Cooperative on Sanitation accounts after October 6th or Water accounts after October 20th will be applied to the Electric account.

Thank you for your patience as we work to serve you.

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Residential Can Collection and Cart Placement Guidelines

**NEW** Payment Options:

Cullman County Sanitation and Water Custormers
Effective September 25, 2026 - Read more in the Announcement PDF

By Phone (IVR)	888-299-1527
Online	ccwaterandsanitation.payub.com
In Person, Drop Box, or Mail	Cullman County Water Department 2020 Beech Ave SE Cullman, AL 35055

**Customers will need to enroll directly for future Automatic Payments/Draft for Cullman County Water Department and Cullman County Sanitation.

Enrollment can be completed online or in person.

Welcome

The County Sanitation Department provides residential garbage services for all of Cullman County, except for the City of Cullman. Each household is provided pick up service one day per week.

Fleet of Residential Pickup Garbage Trucks

white goods - stoves dryers refridgerator ac units microwaves etc

Sanitation provides a white goods service on the second and fourth Thursday of each months. This service provides for the pick up of discarded household appliances, bedding materials, chairs, and sofas. Please contact the Cullman County Sanitation Department no later than Monday prior to the Thursday pick up date by calling 256-287-1142.

This service is available to the Cullman County residents one time a year.

The Sanitation Department also provides dumpster services for a variety of uses. We have 2, 4, and 8 yard dumpsters that primarily service household type garbage. Also, offered are 15, 20, 30, and 40 yard dumpsters for construction type services.

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